Jay-Z is Doing Customer Service Phone Calls for TIDAL
Are you a TIDAL user? Has Jay-Z called you recently for customer service? Apparently, he’s been doing that lately for fans of his new music streaming site.
TIDAL executive Vania Schlogel told the Business Insider that Jay-Z has been personally calling people who use the site. She said: “he called some of his fans and one of them made the funniest comment. He said ‘This is the best customer service call I’ve ever received!'”
Other artists like Jack White have also been calling their fans on TIDAL. All artists have their own account on TIDAL to monitor usage and they can see contact information of users as well. So if an artist wants to get in touch with a user one-on-one TIDAL makes it easy.
I wonder if I listen to “American Oxygen” one thousand times if Rihanna will ever call me…
The $19 a month streaming service (which is double that of the competition) has been differentiating itself by offering HiFi streaming and exclusive content.